My book drive, with the wd backup, wd drive utilities, and wd security. This means using a computer for over 3 years can be risky and may result in hard drive failure. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files. If the wd my passport for mac drive is still not showing up in finder or on the desktop, you can see whether it is showing up in disk utility or not. Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. Western digital my book troubleshooting, repair, and service manuals.
My passport wont load after unlocked wd portable drives. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. Like an, i set up a password lock when i first installed the drive not realizing that rendered it useless for backups. My passport portable hard drive, with the wd backup, wd security and wd drive utilities software usb 3. My question is that it seems as if i can only put a wd drive in the mybook enclosure. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to. Fix wd external hard drive not workingrecognizedshowing up. If you cant remember the password to unlock your hard drive or want to recover or reset the password, heres a list of helpful resources to help you out. For some bizarre reason my book essential 1tb hdd is locked and wont unlock. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Why can i not open my external wd passport hard drive. My passport wont load after unlocked wd portable drives wd.
Product title wd 3tb my book desktop external hard drive, usb 3. I tried to get the drive out of the usb enclosure and it turned out the drive inside the enclosure is just a 1tb wd caviar green wd10eads. The power connector, interface port, and a security slot on the back usb 3. How can i unlock wd external hard drive without losing all data. Once connected, it showed up as a drive on my win 7 computer. It is full to the brim 500gb worth of music files vids etc. Operating system compatibility your my passport drive and the wd drive utilities and wd security software are. However because my external hard drive happened to be sitting in front of my dvd drive, i unplugged it so that i could put in the windows dvd. I shut down all programs that might possibly be using it, and the message still persists. Wd external hard drive wont safely remove or eject from. Western digital hard drive data recovery definitive guide. I cant access any of my files that ive got saved on it. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. It always says that it is being used by another program.
I would suggest to use wd data lifeguard diagnostic and see if the drive passes both the quick and the extended tests. Feb 22, 2020 connect wd drive to your pc, rightclick on the wd my passport external hard drive and select properties. I realizes there were threads related to the same issue, but its not what i. Once its downloaded, it should auto detect your external drive.
Select the unmountable wd external hard drive and click erase on the top. I have a new 4tb my book external drive that im ready to toss in the trash. I had the same issue with my 4tb wd my book external drive and i did the following. Western digital sells many hard drives with a one, two, or three year warranty. How to fix wd my passport access denied in windows 1087. Won t it cause things like registry errors and the like. I know the password, i disabled the password when i first got it just under a week ago but when i turned my pc on a few hours ago it wasnt showing up under my computer and after swapping usb connections, restarting. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. A few years ago i bought my daughter a western digital hdd, 500gb capacity. I would suggest to use wd data lifeguard diagnostic and see. Won t mount from their utilities, and mac disk utility won t open at all. Western digital mybook drive lock encryption failure and recovery.
Unlocking the drive without the wd smartware software whenever you connect your passwordprotected drive to a computer that does not have the wd smartware software installed, you can use the wd smartware drive unlock utility to unlock the drive there. One more method we can try is using a recovery program to get the data off the drive, then proceed to format to remove the password. When finished, you can mount your wd external hard drive on mac and use it again. Wd discovery can also be used to manage your drive with wd drive utilities. Available in various editions from essential, to premium to world edition. Hope this tutorial can help to fix wd external hard drive not mountingshowing uprecognizeddetected on mac. I have a spare wd mybook enclosure and a spare 500gb seagate sata drive. Your wd my passport drive is detected and showing up in disk utility, but it is greyed out or not mounting. Wd smartware software is provided in the form of a virtual cd vcd drive on your my book drive. If your product is not listed above, please visit the product page. Wd my book essential not being recognized in windows 10. Just want to give you as much info as possible,without formatting and losing the lot. Figure 5 on page 8 and locking and unlocking the drive on page 20. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe.
Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. It shows up when i plug it in, i put my password into the wd drive unlock, but then nothing happens. With windows 10 i went to settings, devices, connected devices, add a device. I try to unlock it again and it says its already unlocked. I was using my my passport earlier today and it was working fine but now im trying to open it and it won t work. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. I read somewhere that as long as it isnt transferring files, it is ok to remove the usb chord. Hello, i recently purchased a wd my book 4 tb usb 3. Fix wd my passport for mac not showing upnot working on mac. It seems that when i put that drive in the mybook enclosure it does not mount. External hdd cant copy large files posted in external hardware. Thinking the enclosure was bad, i put in a wd drive to test it and it mounts just fine. Page 53 using the drive unlock utility if you do not see a prompt to provide your password, then either. The vcd displays on your desktop and behaves just like a physical cd.
Wd security auto unlock feature, stech anfo,how to unlock hard disk. Wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital,my passport,western digital,western. I have noticed ever since i first installed the drive that in my drive s list there is a cd drive f. I have a mybook essential western digital external hard drive.
Tips for getting started with the wd my book backup drive. It doesnt show in the drive list and no tricks seem to make it appear. Password protection with hardware encryption the my book devices builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. Windows 10 wd mybook not recognized anywhere on my dell. I have to manually unlock the drive every time i use it. Mike, not sure why it wont decrypt in the new enclosure. How to unlock a wd external drive without a password ccm. My wd passport ultra 2tb external hard drive is not showing up in explorer when i plug it into the usb port in a normal way. How to remove auto unlock drive for this user external. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. After it was recognized by my surface book and software was installed, i opened the wd app. Jul 11, 20 try this just after plunging in the wd right click my computer manage go to storage on win 7 or 8 old computer just disk management. Unable to boot windows with external hard drive attached.
The router doesnt recognize the usb and after searching on verizon support forums i found that the usb ports are for. A line of external hard drives by western digital, styled after hardbound books. If you arent, open my computer and look for a cd drive called wd unlocker. In addition, the system supports my book, my book, my book for mac, my book duo, my passport, my passport ultra wd backup, my passport. Wd hard drive won t open 20 posts started 8 years ago by walde. My hdd is locked and wont unlock external drives for pc. The equivalent specd wd red 8tb nas hard disk drive 5400 rpm class sata 6 gbs 128mb cache 3. Apr 23, 20 my 1tb wd mybook essential external hard drive rarely ejects when i need it to. Here, you will find more information on how to erase the drive and unlock it. Liberate your western digital 8tb drive from its mybook.
Yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive. Ok this is the situation every time plug and look that is going to open but would not open and this is a wd one t pleases advices how i can get it open and work posted 8 years. See if it is able to recover the entire drive on the free scan, if so, you will need to purchase the program and save all the data to your current hard drive. I have my book essential 3tb, it was very easy to unlock the drive when it was locked without smartware running. Western digital my book wdbaaf0010hbk user manual pdf download. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10.
Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Unlock wd my book essential hdd guru forums view topic. Model number is unknown,,, maybe 4310b is not amounting even under diskutility, which is, im aware,bad. Import your photos, videos and docs to the my book drive to help preserve your online life. Wd external hard drive not mounting techspot forums. Wd mybook essential enclosure and non wd replacement drive. For some reason i cannot unlock the drive, even though i am quite sure about the password i use but it says the password is invalid. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. I realizes there were threads related to the same issue, but its not what i am looking for. Jun 09, 2018 wd security auto unlock feature, stech anfo,how to unlock hard disk password,how to remove auto unlock drive for this user external drive western digital, my passport,western digital,western.
Her files are backedup on a wd my book essential external hard drive. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests. Western digital mybook elite external hard drive whardware encryption chip western digital. There is no function in the unlock software that allows me to permanently unlock it. How to solve my wd hard drive not recognized in windows 10. Nothing mounts, although wd drive utilities says both units are ok. At the bottom of the tab, next to for special permissions or advanced settings, click advanced, you need to click the advanced button. How can i unlock wd external hard drive without losing all. External hdd cant copy large files external hardware. The western digital corporation is one of the largest computer hard disk drive manufacturers in the world.
I only have one cd disk drive and its empty so dont understand why it shows that. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065. The program to restore is password protectected and we have no way of getting that information. Unplugged everything and restarted again, then plugged in the drives. Id also see if all the latest os and driver updates are installed on the system. How to remove auto unlock drive for this user external drive. Wd smartware for windows supports the following operating. Try this just after plunging in the wd right click my computer manage go to storage on win 7 or 8 old computer just disk management. How to remove password lock on wd mybook 1tb super user. Click the my book image above the drive is locked prompt on the home screen to display the wd smartware drive unlock screen. Disk drive format your my book drive is formatted as a single exfat partition for compatibility with all updated windows and mac operating systems. So i recently got a wd my book and my book duo and downloaded the three wd programs that came with it. Connect wd drive to your pc, rightclick on the wd my passport external hard drive and select properties.
When checking wd my passport in disk utility, you could have two results. If the drive gets recognized properly do run a diagnostic check and see the condition of the drive and see if its the one causing the problem or there are other issues. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Western digital mybook drive lock encryption failure and. I tested it again and realized that it was the external hard drive that was preventing windows from loading properly. I have to connect it through a bizarre way to make it show up in explorer. Doubleclick the wd smartware virtual cd, which is listed under devices with removable storage. Mar 09, 2007 yes, i to am a casualty from this western digital wd5000co32 my book rubbish drive. Unlock my book without wd smartware external drives for.
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